Westfield Junior School

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Healthy Together


This is the name of the 0-19 Healthy Child Programme across Leicester, Leicestershire & Rutland, previously named school nursing service and health visiting service.

Tel. 0300 3000 007


Chat Health

Local NHS text messaging service providing confidential advice. 

Leicester, Leicestershire and Rutland

Leicestershire Partnership NHS Trust

Leicester City text: 07520 615 386

Leicestershire and Rutland text: 07520 615 387

This service is available Monday to Friday, 9 am to 5 pm (except bank holidays).  During these times we aim to respond to all messages within 24 hours.


Online counselling, webchats, self-help resources available

Counsellors available

Monday - Friday: 12noon - 10pm

Weekends: 6pm - 10pm




Range of services provided for CYP with emotional and/or behavioural issues that require specialist support.

Referrals are via health professionals.

Young Minds:

National charity for children and young people's mental health

Parents Helpline 0808 802 5544 (Mon-Fri, 9:30-4:00)

Young People looking for urgent help text YM to 85258


The Mix:

National charity providing online & telephone support to young people under 25

Young People call 0808 808 4994 (Every day, 4:00pm - 11:00pm)



Beat: Eating Disorders:

National charity for eating disorders

School staff, or any concerned adult, Tel: 0808 801 677

Young People under 18, Tel: 0808 801 0711

Helplines 12pm - 8pm weekdays, 4pm - 8pm weekend and bank holidays


Laura Centre:

Specialist counselling for bereaved children or parents whose child has died

Tel: 0116 254 4341


Bereavement Support:

Bereavement support

National Helpline, Tel: 0808 808 1677


Winston’s Wish:
Freephone Helpine: 08088 020 021



The NHS Website (Formerly NHS Choices)

Features comprehensive advice on a huge range of conditions and treatments, including what to do and when to get help.


The NHS 'Moodzone' is specifically focussed on mental health:


Health for Kids:


Offers a fun, engaging and interactive way for children to learn about health.


Westfield Junior School is fortunate to employ a Pastoral Manager and Pastoral Support Officer whose roles are to provide pastoral support to parents/carers; help with any issues that parents may have in relation to supporting their child, both at home and in school.  The Pastoral Team work to encourage parental involvement within school, signpost to agencies (where appropriate) and support children in school.

Should you have a personal concern or school related issue, then the Pastoral Team are here to offer support.  They have access to a number of agencies who may be able to provide assistance to you and your family.

The Pastoral Team liaise with all school staff where necessary and appropriate, always in the best interests of the children and their families.  They work impartially and confidentially in a non-judgemental manner, providing an understanding ‘listening ear’ if you ever need advice or support.

Mrs Jones, Pastoral Manager, works Monday - Friday from 08:50 until 15:10.

Mr Winslade, Pastoral Support Officer, works Tuesday - Friday from 08:50 until 15:10.


Summary of Role and Involvement with Parents/Carers

The Pastoral Team aim to support parents/carers of children at Westfield Junior School.  The role is varied, and Mrs Jones and Mr Winslade are involved with a diverse range of interventions with families.

The Pastoral Team can provide support, information and education service to parents and investigate concerns raised by parents, pupils and teachers as agreed by the Head Teacher.  The primary role is to focus on early intervention and preventative activities with the view of empowering the children so they are able to achieve to the best of their ability.

Mrs Jones is the primary contact for parents and families who have difficulties. These include issues around domestic abuse, housing, parental separation, attendance, health, social services, early years, police, counselling etc.

Mrs Jones attends Child in Need and Child Protection meetings to represent the school and identify actions to contribute to the Child in Need/Child Protection plan, acting in the best interests of the child, but will also supporting the family with meeting the requirements of the plan.

Mrs Jones is available to provide a listening ear to families and mediate between parents who have separated and find communication difficult, frequently with their children ‘in the middle’.  She aims to promote the self-esteem of parents, in turn to enable them to respond to their family needs by communicating openly and to provide good parenting.


Need a chat?

Many Parents and Carers, regardless of background, feel that there are times in their lives when they need advice and support.  Parents are best placed to make choices for their children but all parents benefit from access to high quality information and advice to help them make the best possible decisions.

Westfield Road, Hinckley, Leicestershire LE10 0LT

01455 637437